3. Our Organisation

An organisation for all of us

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The legal nature of the Eroski Group has marked our philosophy and identity since we first started out, setting us apart from the rest. Based on a cooperative model, it is structured on a peer-to-peer basis and has the following characteristics:

Owner/workers and key figures: The Eroski Group is owned by its 12,298 workers, and we are also the key figures in its management. Our share in the Group's capital, management and profits means we have a share in the project as a whole and are involved in running the organisation, receiving all the necessary in-company communication and training to be able to take part in the decision-making processes and perform our duties, always acknowledging each person's degree of autonomy and responsibility.

The consumer members: 493,986 people are Member Friends of the Eroski Foundation and they participate in education and information activities for encouraging a healthy, environmentally friendly and solidarity-minded lifestyle. They are independently involved in managing the organisation, and can take part in the decision-making processes and in gearing the business to meet their needs and expectations, receiving to this end periodical, accurate and transparent information on how all the areas and business activities are progressing.

Peer-to-peer running: The Administration Council is the ultimate management authority, and it is made up of workers and consumers, which guarantees compliance with the company's needs and expectations in the decision-making process. The participation of workers and consumers enables the sensitivities of both of these groups to be combined, and brings the group's strategy closer to its surroundings, including them for greater satisfaction.

Re-investment of surplus: We dedicate 10% of the profit obtained each year to social action and to activities for the defence of consumer interests and promotion of consumer rights, with a v

At the same time, social awareness and commitment to society have added a sense of responsibility to our relationships with our interested parties, which means establishing continuous communication channels and integrating their needs and expectations within our organisation's goals, in order to satisfy them and generate sustainable value.

To guarantee its transparency and management ethics, the Eroski Group's Corporate Government is based on three Codes of Good Government, known by and accessible to the entire organisation via the intranet. These are the The Statute of Directors and Council Members, the Internal Rules of Procedure and the Internal Rules for the Administration Council and Governing Council

6 worker members and 6 consumer members on the Counci.
Half of them must be renewed every two years.
Monthly meetings with the General Management and the Consumer Management.
- Election of the Cooperative Chairman.
- Annual ratifiction of the Managing Director.
- Chairmanship of the General Assembly.
- Establishing the Rules of Procedure.
- Representation and exercise of rights before Courts, Tribunals and State Organisations.
- Investment of available funds, subscriptions of contributions and issues of bonds and securities.
Governing body presided by the Governing Council.
Annual meeting for approval of accounts, management plan, presentation of results and ratification of constituents proposed by the Governing Council.
Annual Informative Meetings for the workers and consumers for the election of the representatives for the General Meeting.
The Governing Council's advisory body for the workers
Chairpersons are elected from each Executive Committee
They put forward 6 Council Members to the Assembly, to make up 50% of the Governing Council
The Cooperative Chairman and the Consumer Manager participate in an advisory capacity.
The Governing Council's advisory body for the consumers.
Chairpersons are elected from each Local Committee.
They put forward 6 council members to the General Assembly to make up 50% of the Governing Council.
The Cooperative Chairman and the Consumer Manager participate in an advisory capacity.
Organised by regions
Delegates are elected by the worker members.
They elect the Company Council members.
Organised by regions
Delegates are elected by the consumer members
They elect the Consumer Council members.
Worker Members
12.298 owner workers
Consumer Members
356.590 consumer members

(*) As stipulated in Art. 59 of the Statutes, the Company Council is a competent body that can contribute to the suitable management of matters regarding worker members. Its work includes:
1. Drawing up the annual labour regulations
2. Presiding the Preparatory Meeting of the worker members
3. Carrying out the counselling and informative functions of the Governing Council

What we do How we do it
Offering innovating products Growth / Differentiation                    
Communication / Customer loyalty                    
Commitments Guarantees and Confidence                    
Healthy consumption Improving quality of life                    
Agreements with suppliers Stable relationships                    
Promoting local products and culture Proximity and development                    
Life in society Participation in management                    
Quality of working life Satisfaction / Belonging                    
Environmental management Eco-efficiency                    
Encouraging healthy habits Customer awareness-raising                    
Involvement in product life cycle                    
Social action Feeling of solidarity                    
Activities with workers and consumers Living out values                    

3. Our organisation Page 2 of 5 3.2 our interested parties

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